User Instructions

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MyFoot® Diabetic Footwear Instructions for Use and Care Instructions

Welcome to MyFoot. Thank you for choosing MyFoot Diabetic Footwear. This document contains important information on the safe use, care and maintenance of your footwear.

Target Patient Group and Intended Users

MyFoot® Diabetic Footwear is intended for patients with diabetes mellitus and/or medically diagnosed foot conditions who require special protection of the foot and a reduction of pressure and friction in order to reduce skin injuries.

Intended Purpose

MyFoot Diabetic Footwear has been developed to protect sensitive feet and reduce the risk of pressure points, friction and skin injuries. The footwear is intended in particular to:

  • Relieve pressure on sensitive areas of the foot.
  • Reduce friction.
  • Accommodate individually fitted orthopaedic insoles.
  • Support safe and comfortable walking.
  • Provide care for patients with diabetes mellitus and other medically diagnosed foot conditions.

Before First Use

Please observe the following before first use:

  • Check that the size and width are correct.
  • Check the inside of the footwear for foreign objects or damage.
  • During the first few days, wear the footwear only for short periods at first and gradually increase the wearing time.

Instructions for Safe Use

  • Prior to use, always check the inside of your shoes for dirt, pebbles or other foreign objects.
  • Never wear the shoes without your custom insoles. Only when worn with the appropriate insole will the shoe offer its intended functionality.
  • Inspect your feet on a daily basis for red spots, skin changes or pressure points. If there are changes in the condition of your feet, contact your shoemaker or physician.
  • Regularly inspect your shoes for damage or wear and tear at the soles and heels. Only shoes in good condition will offer their intended functionality.
  • Always adjust laces or Velcro closing strips when putting your shoes on. Do not pull the laces or strips overly tight, as this may cause reduced blood circulation. Shoes that are not laced tight enough, on the other hand, may increase the risk of falling.
  • Always remember that wet surfaces, snow and ice may increase the risk of slipping.
  • Your shoes have been custom-made to your specific measurements and corrective needs. They cannot be passed on to other users.

Risks for the User

  • Not all medical issues can be alleviated or solved by the use of our shoes.
  • If you suffer from contact allergies, it is important to discuss these with your shoemaker or physician prior to actual use of your shoes.
  • Foot ulcers must be completely healed before the shoes can be safely used.
  • In case of acute foot infections, immediately contact your shoemaker or physician.
  • Conditions not mentioned in these instructions may also cause risks and hazards.

Care Instructions for Shoes

Cleaning:

  • Remove dirt as soon as possible after wearing.
  • Use a soft cloth or soft sponge.
  • Clean the footwear with lukewarm water (max. 30 °C).
  • Use only pH-neutral soap or a mild household cleaning agent.

Drying:

  • Always allow wet footwear to dry at room temperature.

Do Not Dry:

  • On radiators.
  • With a hair dryer.
  • In direct sunlight.
  • In the immediate vicinity of other heat sources.

Do Not Use:

  • Aggressive cleaning agents.
  • Solvents.
  • Abrasive cleaning agents.
  • Bleaching agents.

The footwear must not be cleaned in a washing machine.

Protective Treatment

Before first use and regularly during use, we recommend treatment with a suitable protective spray for leather or textiles.

Maintaining Shape

To maintain the shape of the footwear, we recommend using shoe trees.

Disinfection

If disinfection is required:

  • Use commercially available disinfectants suitable for leather and textiles.
  • Always follow the disinfectant manufacturer's instructions for use.
  • The footwear must not be completely immersed in disinfectant.

Regular Inspection

Check your footwear daily for:

  • Sole wear.
  • Damage to the upper material.
  • Condition of the lining.
  • Fastening systems.
  • Seams.
  • Orthopaedic insoles.
  • Any dirt or debris inside the shoe.

If damage is found, please contact your orthopaedic footwear technician.

Contraindications

MyFoot® Diabetic Footwear must not be used if, due to the patient's individual health condition, use of this footwear has been ruled out by a physician or the treating orthopaedic footwear technician.

In the case of acute, open or inflamed wounds, as well as pain, newly occurring pressure points, redness or other skin changes, continued use is permitted only after consultation with the treating physician or orthopaedic footwear technician.

Warnings

  • Do not wear damaged footwear.
  • Do not make any unauthorised modifications to the footwear.
  • Use only the insoles intended for you.
  • Check your feet daily for pressure points, redness or injuries.
  • If pain, pressure points or wounds occur, contact your physician or orthopaedic footwear technician immediately.

Fitting a Diabetes-Adapted Insole

MyFoot® Diabetic Footwear is suitable for use with an individually fitted, diabetes-adapted insole.

Depending on the model, the footwear may be supplied with a removable insole. If a removable insole is present, it must be completely removed before inserting the individually fitted, diabetes-adapted insole.

The diabetes-adapted insole must not be placed on top of an existing insole unless this has been expressly specified by qualified healthcare or orthopaedic footwear personnel.

The diabetes-adapted insole must be fitted by appropriately qualified specialists, such as an orthopaedic shoe technician. Subsequently, the correct fit and sufficient space within the shoe must be verified.

After inserting the insole, it must be ensured that no additional pressure points or friction are created.

Cleaning a Diabetes-Adapted Insole

Cleaning:

  • Carefully remove the insole from the shoe.
  • Wipe off any dirt or debris.
  • Use a soft cloth or soft sponge.
  • Clean the insole with a lukewarm, damp cloth (max. 30 °C).

Drying:

  • Always allow wet insoles to dry at room temperature.

Do Not Dry:

  • On radiators.
  • With a hair dryer.
  • In direct sunlight.
  • In the immediate vicinity of other heat sources.

Reporting of Serious Incidents

Any serious incident related to this product must be reported to the manufacturer and to the competent authority of the Member State in which the user and/or patient is established.

Storage of the Footwear

  • Clean.
  • Dry.
  • At room temperature.
  • Protected from direct sunlight or UV light.

Frequently Asked Questions (FAQ)

Q: Can I clean the footwear in a washing machine?
A: No, the footwear must be cleaned by hand only.

Q: Can I use other insoles?
A: Only if they have been recommended by your treating physician or orthopaedic footwear technician.

Q: Can I wear the footwear every day?
A: Yes. Please follow the recommendations of your treating physician or orthopaedic footwear technician.

Q: What should I do if the footwear becomes wet?
A: Allow the footwear to dry completely at room temperature. Avoid any direct exposure to heat.

Downloads

The following additional documents can be downloaded here:

Contact

Foot-Facts Lda.
Rua Oliveira Figueiredo, Zona Industrial das Travessas, Nr. 386
3700-202 São João da Madeira
Portugal

Website: www.myfoot.eu
E-Mail: info@myfoot.eu

Need assistance?

If you have any questions about your MyFoot Diabetic Footwear, please contact your orthopaedic footwear technician or contact us by email at info@myfoot.eu.

Owner of responsibility for regulatory compliance: mr. R. van der Mijn

Document No.: IFU-MYF-DIA-001
Version: 02
Date: 24.09.2026

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